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A Call to Redesign Pediatric Care

The Owner Press by The Owner Press
December 10, 2025
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Dr. Patricia Hayes, Chief Medical Officer of Think about Pediatrics

For kids with particular well being care wants, the road between stability and disaster is razor-thin. A quiet day at dwelling can rapidly spiral into an unplanned hospital admission. Even throughout moments of calm, households reside with fixed nervousness that a small change in situation may set off the subsequent emergency.

It shouldn’t be that approach.

Time at dwelling needs to be protected and supported, not a fragile pause between hospitalizations. But right this moment’s healthcare system nonetheless defaults to disaster response, particularly for youngsters with particular healthcare wants. That’s largely as a result of households face persistent obstacles to entry, restricted sources and, too usually, a scarcity of recognition as trusted companions in care.

20% of U.S. kids – approximately 14.5 million – have particular well being care wants, and but they account for practically 50% of all pediatric well being spending. That imbalance displays a system constructed to react, to not assist. It’s much more stark for youngsters receiving Medicaid, the place accessing important companies stays a relentless problem.

The prevailing fee-for-service (FFS) fee mannequin can not ship the extremely customized, instantly responsive care that households want. And since FFS fashions reimburse for companies moderately than outcomes, there’s a hole in the case of constructing progressive care fashions and engagement platforms for improved outcomes.

As clinicians, we all know this mannequin is damaged. We see preventable hospital admissions, fragmented care, and missed probabilities to intervene early. These kids want data-driven, proactive, totally built-in care that’s accessible 24/7. However the present system primarily provides two restricted choices: hard-to-get, in-office appointments or the emergency room. Households are left with out the instruments or entry to maintain their kids secure at dwelling.

Partnering with households

Caregiving generally is a lonely, exhausting job. Whereas at dwelling, caregivers can really feel that they and the kid are alone on the earth and that the one solution to get assistance is to journey to a healthcare facility the place the suppliers won’t have a full view of the kid’s medical historical past or social determinants of well being. Because of this, many kids get caught biking from insufficient dwelling care to emergency care again to dwelling, the place the method repeats itself. It takes a heavy toll by worsening outcomes for youngsters and their caregivers, who would possibly really feel they’re inside a failed system of assist. 

One mom of two kids with particular well being care wants lately shared that, after years of biking by means of emergency division visits and hospital admissions, entry to 24/7 built-in digital and in-home care lastly broke that sample. With assist delivered the place and when it was wanted most, her household is experiencing stability for the primary time in additional than a decade – no emergency visits, no inpatient stays, simply safer days at dwelling.

These households aren’t asking for miracles. They’re asking to be heard, trusted, and outfitted to care for his or her kids. That requires care that’s simple to interact – medical, behavioral, and social assist delivered in a coordinated, customized, and culturally-competent approach.

With a care mannequin that gives each acute and longitudinal care, 24/7 proper from dwelling, and specialised affected person inhabitants programming, caregivers can safe the built-in care wanted for his or her kids whereas additionally receiving assist with discovering specialists, making appointments, and finishing paperwork. This type of assist handles referrals, expedites prior authorizations, and coordinates remedy and gear, all in collaboration with the affected person’s well being plan and current crew of docs and specialists. It connects the affected person to companies like palliative care or higher entry to a pharmacist or dietitian who is aware of the kid and their distinctive wants.

Utilizing tech for higher care

Upstream funding in population health and threat stratification expertise provides a wealthy return in decrease prices, higher outcomes and averted crises, particularly when that expertise helps a multidisciplinary digital and in-home care crew. Deeply data-driven care permits proactive care.

That’s the case with care for youngsters with particular well being wants. With this inhabitants, data arrives from so many sources, together with hospitals, main care suppliers, specialists, therapists, well being plans, and the caregivers themselves. Sensible expertise can combine and interpret these fragmented knowledge streams, remodeling them into real-time, actionable insights for the care crew. And when these insights are used to offer predictive and proactive care, on-demand alongside the caregiver and different crew members by means of digital and in-home fashions, we enhance entry and construct belief with the household. 

This isn’t nearly smarter knowledge and expertise. It’s about operationalizing insights to drive well timed, whole-person care in advanced pediatric instances. It helps the crew see the total image of what’s wanted to ship the perfect care attainable and act on it in actual time.

Selecting a greater path

We all know what works. Value-based care provides a greater path. When care groups are digitally-enabled, guided by real-time knowledge, and constructed to behave earlier than a disaster, they’ll meet households the place they’re. Built-in care – digital and in-person – can proactively handle medical, behavioral, and social wants whereas constructing belief and lowering emergency utilization. This mannequin doesn’t substitute the kid’s suppliers. It strengthens the care ecosystem round them.

Success isn’t nearly fewer hospitalizations or decrease readmissions. It’s about whole-child care that ends in safer days at dwelling. When caregivers are empowered, when dwelling turns into a spot of stability and therapeutic, we see significant change.

That is how specialised pediatric care ought to work.

Each day we delay, households pay the worth. The instruments are right here. The fashions are confirmed. What’s wanted now could be motion and a shared dedication from suppliers, payers, and policymakers to construct a system that really helps kids with particular well being care wants.

Let’s cease beginning care on the level of disaster. Let’s construct one thing higher, one protected day at a time.


About Dr. Patricia Hayes

Dr. Patricia Hayes is a double board-certified doctor who oversees the implementation, development, supply and steady enchancment of the Think about Pediatrics medical care mannequin. As a part of her position as Chief Medical Officer at Imagine Pediatrics, she oversees a multidisciplinary medical crew to make sure that high-quality, protected, and equitable care is supplied to each affected person in each interplay with Think about Pediatrics. An skilled doctor government, Dr. Hayes beforehand served as Government Vice President and Chief Medical Officer for Avenue 360 Well being and Wellness, a Federally Certified Well being Middle (FQHC) dedicated to serving historically underserved communities that have well being inequities. Earlier than that, Dr. Hayes served because the Texas Market Medical Director for CenterWell Senior Main Care, which serves the healthcare wants of seniors in 14 plus states. 

Whereas at CenterWell, she oversaw suppliers within the supply of the group’s value-based care mannequin. Dr. Hayes additionally served as Medical Director for the Division of Household Follow at Legacy Group Well being, the biggest FQHC in Texas, overseeing medical operations of all household follow websites all through Houston and southeast Texas — spanning 5 medical specialties, together with inner drugs, pediatrics, infectious illness, geriatrics, and endocrinology. Dr. Hayes is board licensed in inner drugs and pediatrics by the American Board of Inner Drugs and American Board of Pediatrics. She earned her medical diploma from the College of Texas Well being Science Middle at Houston and accomplished her residency in inner drugs and pediatrics at Baylor Faculty of Drugs.



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