

What You Ought to Know:
– KLAS, a healthcare IT analysis agency, lately printed its “EHR Implementations 2025″ report, based mostly on interviews with 88 respondents from 74 distinctive organizations. The report identifies a number of providers corporations which can be driving profitable EHR implementations for his or her shoppers.
– Implementing a brand new digital well being file (EHR) system is a fancy and high-stakes endeavor for any healthcare group. With the potential for vital disruption and monetary funding, choosing the proper implementation associate is essential for achievement.
Chartis Seen as a Associate; Influence Advisors Highlighted for Robust Management & Methodology
Key findings of the KLAS report embrace:
- Chartis: Purchasers reward Chartis for its sturdy planning and documentation, strategic considering, and willingness to go the additional mile.
- Influence Advisors: Identified for its experience and powerful management, Influence Advisors is a trusted associate for giant organizations endeavor complicated EHR implementations.
- Huron: Respondents admire Huron’s considerate steerage, organized method, and intensive MEDITECH data.
- Evergreen Healthcare Companions: This Greatest in KLAS winner is acknowledged for its sturdy execution, deep Epic experience, and dedication to shopper satisfaction.
- Pivot Level Consulting: Purchasers worth Pivot Level Consulting’s collaborative method, clear pricing, and powerful communication.
- Optimum Healthcare IT: Respondents spotlight Optimum Healthcare IT’s responsiveness, high-quality expertise, and accountability.
- Deloitte: Purchasers admire Deloitte’s sturdy undertaking administration and the experience of its scientific leads.
Areas for Enchancment:
Whereas the report highlights a number of high-performing corporations, it additionally identifies areas the place some corporations might enhance:
- Nordic: Some shoppers expressed considerations about worth, useful resource allocation, and surprising prices.
- Tegria: A couple of respondents famous that post-acquisition administration modifications negatively impacted their implementation initiatives.
Selecting the Proper Implementation Associate
Deciding on the proper EHR implementation associate is essential for achievement. Healthcare organizations ought to take into account elements resembling:
- Experience: The agency ought to have deep data of the chosen EHR system and expertise in related implementations.
- Management: Robust undertaking management is important for guiding the implementation course of and making certain well timed completion.
- Collaboration: The agency needs to be a collaborative associate, working intently with the group’s management and employees.
- Worth: The agency ought to present clear pricing and ship worth for the funding.
KLAS Report Background/Methodology
KLAS conducts hundreds of interviews with healthcare professionals every year to collect insights on IT options and providers. The “EHR Implementations 2025” report is predicated on quantitative evaluations of healthcare providers corporations, measuring shopper expertise throughout 5 key pillars: loyalty, operations, relationship, providers, and worth.